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Terms of Use - Grace Senior Solutions

Contact Information

📧 Email: info@solutionsbygrace.org
🏢 Address: 13104 Lipton Loop, Del Valle, TX 78617, United States
🌐 Website: solutionsbygrace.org

1. Introduction and Acceptance

Welcome to Grace Senior Solutions ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, services, and any related applications (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Important: If you do not agree to these Terms, you must immediately discontinue your use of our Services. These Terms constitute a legally binding agreement between you and Grace Senior Solutions.

2. Definitions

"Services"
Refers to all services provided by Grace Senior Solutions, including but not limited to senior care programs, volunteer opportunities, donation processing, educational resources, and any digital platforms operated by us.
"User" or "You"
Any individual or entity that accesses or uses our Services, including seniors, family members, caregivers, volunteers, donors, and website visitors.
"Content"
All information, text, graphics, photos, videos, data, and other materials available through our Services.
"Personal Information"
Any information that identifies or can be used to identify an individual, as defined in our Privacy Policy.

3. Services Description

Grace Senior Solutions provides compassionate care services for seniors, including but not limited to:

  • In-home care and assistance with daily living activities
  • Emotional support and companionship services
  • Medical support and wellness monitoring
  • Senior engagement and empowerment activities
  • Family and caregiver support services
  • Volunteer coordination and management
  • Educational resources and community outreach

3.1 Service Limitations

Our Services are not a substitute for professional medical care, emergency services, or licensed healthcare provision. We provide non-medical companion care and support services. In case of medical emergencies, please contact appropriate emergency services immediately.

4. User Accounts and Registration

Certain Services may require you to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and accept all risks of unauthorized access
  • Notify us immediately of any unauthorized use of your account
  • Take responsibility for all activities that occur under your account

4.1 Account Termination

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms or applicable laws, or if your use of the Services poses a risk to our organization, other users, or the seniors we serve.

5. Intellectual Property Rights

All Content available through our Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Grace Senior Solutions or our content suppliers and protected by United States and international copyright laws.

5.1 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for personal, non-commercial purposes. This license does not include:

  • Resale or commercial use of our Services or Content
  • Collection and use of any product listings, descriptions, or prices
  • Derivative use of our Services or Content
  • Downloading or copying account information for the benefit of another party
  • Any use of data mining, robots, or similar data gathering and extraction tools

6. User Conduct and Responsibilities

As a condition of your use of our Services, you warrant that you will not use the Services for any purpose that is unlawful or prohibited by these Terms.

6.1 Prohibited Activities

You agree not to:

  • Use the Services in any way that violates any applicable federal, state, local, or international law or regulation
  • Exploit, harm, or attempt to exploit or harm minors in any way
  • Send, knowingly receive, upload, download, use, or re-use any material that does not comply with our Content Standards
  • Transmit, or procure the sending of, any advertising or promotional material without our prior written consent
  • Impersonate or attempt to impersonate Grace Senior Solutions, our employees, another user, or any other person or entity
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services

7. Donations and Financial Transactions

Grace Senior Solutions is a 501(c)(3) non-profit organization. All donations made through our Services are tax-deductible to the extent allowed by law.

7.1 Donation Policy

By making a donation through our Services, you acknowledge and agree that:

  • All donations are voluntary and non-refundable
  • We will use donations in accordance with our charitable mission
  • You may receive a receipt for tax purposes
  • We reserve the right to refuse any donation at our discretion

7.2 Payment Processing

We use third-party payment processors to handle financial transactions. By making a donation, you agree to the terms and conditions of our payment processors in addition to these Terms.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of information as described in our Privacy Policy.

8.1 Health Information

In the course of providing services, we may collect health-related information. We handle this information with the utmost care and in compliance with applicable privacy laws and our internal policies.

9. Third-Party Links and Content

Our Services may contain links to third-party websites or services that are not owned or controlled by Grace Senior Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Grace Senior Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

10. Disclaimer of Warranties

YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. GRACE SENIOR SOLUTIONS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GRACE SENIOR SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
  • ANY CONTENT OBTAINED FROM THE SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF GRACE SENIOR SOLUTIONS EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU DONATED TO GRACE SENIOR SOLUTIONS IN THE PAST SIX MONTHS.

12. Indemnification

You agree to defend, indemnify, and hold harmless Grace Senior Solutions, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

13.2 Dispute Resolution

Any dispute arising from these Terms or your use of the Services shall be resolved through binding arbitration in Travis County, Texas, in accordance with the rules of the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

13.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us individually. There is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or through any proceeding in which any party attempts to resolve a dispute as a representative of any other person or persons.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the Services.

15. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Grace Senior Solutions regarding our Services and supersede all prior and contemporaneous written or oral agreements between us.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void.

These Terms of Use were last updated on January 1, 2025. For questions about these Terms, please contact us at info@solutionsbygrace.org.